Now LiveYour personal HairPlan AI assistant

Meet the HairPlan
Concierge

Your personal HairPlan assistant — designed to help every person on the platform, whether you're a new visitor, a client looking for the right barber, or a professional managing your day. Just type or talk, like you would on WhatsApp.

Onboards new usersFinds barbers by conversationNavigates your accountAnswers platform questions

Your Concierge is ready

Sign in to start chatting — your Concierge already knows your bookings, schedule, and hair journey.

Free to use · No credit card required

A smarter way to use HairPlan

The HairPlan Concierge is a platform-native assistant — not a generic add-on bolted to the side. It understands HairPlan's features, your account data, and the needs of every person who uses the platform, from a first-time visitor to a busy professional managing a full week of bookings. No learning curve. Just conversation.

01

For new visitors

Instead of reading through a feature list, visitors can ask plain questions and get clear, honest answers about what HairPlan does, how it works, and how it compares to other platforms.

02

For clients

Finding the right barber or hairdresser becomes a conversation rather than a form. Describe what you want, where you are, and when you're free — and the concierge surfaces the right options.

03

For professionals

Shop owners and barbers can query their own data, navigate their account, and get quick answers without hunting through menus — all through natural language, just like messaging a colleague.

One concierge. Every person.

The HairPlan Concierge adapts automatically based on who you are and what you need — no settings, no setup.

Visitor Mode

Guided onboarding for new arrivals

Helps new visitors and prospective professionals understand the platform through conversation — no FAQ hunting, no reading through pages of features.

  • "How is HairPlan different from Fresha?"
  • "How do I set up my first service?"
  • "Is there a free plan?"
Client Discovery Mode

Find the right barber through conversation

Clients can describe what they want in plain language and receive matched results — just like asking a friend for a recommendation.

  • "Skin fade in East London, Saturday afternoon"
  • "I want something different — what's popular?"
  • "Book me in with my usual barber"
Shop Owner Mode

A personal assistant for your account

Barbers and shop owners can query their own data and navigate their account through natural language — like having a knowledgeable member of staff on call.

  • "Find Jake Thompson's phone number"
  • "What's my revenue this week?"
  • "Confirm all pending appointments"

What your concierge handles

The Concierge handles a wide range of tasks that previously required manual navigation or searching — all through simple, natural conversation.

Answer questions about HairPlan's features and pricing
Help clients find the right barber or salon nearby
Simplify account setup and onboarding for new professionals
Surface useful next steps based on where you are in the platform
Make booking and account support more intuitive for everyone
Navigate your dashboard through natural language — just ask

Platform Q&A

Any question about HairPlan answered instantly

Barber Finder

Conversational discovery by location, style, and time

Account Navigator

Jump to any setting or page by asking

Data Queries

Revenue, appointments, and client records on demand

Built into the platform,
not bolted on top of it

The HairPlan Concierge is a platform-native assistant — one that understands your account, your clients, your schedule, and the platform itself. It is not a generic chatbot. It is a layer of intelligence woven into everything HairPlan does, working quietly in the background so you never have to think about it.

Platform-native

Understands HairPlan's features, your account data, and the context of every page — not just a FAQ database.

Multi-audience

Serves visitors, clients, and professionals from a single interface, adapting its behaviour automatically based on who is asking.

Action-capable

Does things, not just answers questions — query your earnings, navigate your account, and get instant answers about your schedule.

Part of a longer journey

The HairPlan Concierge is one part of a broader product direction. As the platform grows, the concierge grows with it — learning from how professionals and clients use HairPlan, and becoming more useful with every update.

The goal is simple: make HairPlan easier and more powerful for every person who uses it — and make the platform feel like it genuinely understands the craft.

Phase 1Platform Q&A and onboarding guidanceLive
Phase 2Account navigation and data queriesLive
Phase 3Conversational barber and salon discoveryComing
Phase 4Proactive suggestions and remindersComing
Phase 5Voice input and multi-language supportFuture
Your Concierge is live

The platform is here.
Your concierge is ready.

Join HairPlan now and start chatting with your Concierge — it already knows your bookings, schedule, and account.